Privacy Policy
Last updated: [DATE — fill in when published]
This is a starting-point document, not legal advice. Have a lawyer review it before you rely on it — especially if you have customers in the EU/UK (GDPR) or California (CCPA), which have specific disclosure and data rights requirements not fully covered here.
1. What We Collect
- Account information: email address, username, and a hashed password (we never store your password in plain text).
- Job and client data you enter: client names, phone numbers, emails, addresses, job notes, part measurements, estimates, and payment amounts you record.
- Files you upload: project photos and sketches.
- Basic usage data: standard web server logs (e.g. error logs), used only to keep the Service running and to fix bugs.
2. How We Use It
We use this data solely to operate the Service: generating cut sheets, estimates, and PDFs; storing your jobs and client records; and sending emails you've requested (like deadline reminders), if email is configured on your account. We do not sell your data or your clients' data to third parties.
3. Third-Party Service Providers
We use the following providers to run the Service, who process data on our behalf under their own security and privacy commitments:
- Neon — hosts our database (all your job, client, and account data).
- Render — hosts the web application.
- An email provider, if SMTP is configured, to send account and deadline-reminder emails.
4. Data Security
Passwords are hashed with bcrypt before storage. We take reasonable measures to protect your data, but no system is 100% secure, and we can't guarantee absolute security.
5. Data Retention and Deletion
We retain your data for as long as your account is active. You can delete individual jobs at any time from within the app. To request deletion of your entire account and associated data, email us at support@cutbyzewo.com [REPLACE with your real support email] — we'll process it manually.
6. Cookies
We use a single session cookie to keep you logged in. We don't use advertising or tracking cookies.
7. Children's Privacy
The Service is not directed at children under 13, and we don't knowingly collect data from them.
8. Your Rights
You can request access to, correction of, or deletion of your personal data by contacting us at the email above.
9. Changes to This Policy
If we make material changes to this policy, we'll update the date at the top of this page.
10. Contact
Questions about this policy? Contact us at support@cutbyzewo.com [REPLACE with your real support email].